With Cloudbet being the top boss of bitcoin casinos, it has quickly become one of the most popular amongst other crypto players. Accepted by Cloudbet are Bitcoin and Bitcoin Cash, as well as Litecoin and Ethereum.
Cloudbet does not use standard wagering requirements for their welcome bonus. Instead, players must accumulate welcome bonus points to meet the bonus terms and conditions. This may make it more difficult for some to meet the bonus T&C to withdraw winnings.
The platform at Cloudbet offers users an easy-to-use top menu, but there is no way for users to sort games to find them easier. However, there is an easy to use search function to locate specific game titles.
Cloudbet offers multiple channels for customer support: live chat, email, and social media. Live chat support is available 24/7. There is no phone support.
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Cloudbet Review
Cloudbet, a trailblazer in crypto betting since its inception in 2013, caters to a vast customer base with its offerings in casino, sports, and esports betting. Its extensive casino section features a wide array of slots, table games, live casino options, and game shows from renowned providers such as NetEnt, Play’N GO, Microgaming, ELK, Iron Dog, and Booming Games. Continue reading to determine if Cloudbet is the ideal choice for your betting needs.
How We Reviewed Cloudbet
We take our time here at CryptoSpinners, carefully crafting fair and objective reviews for all the trusted crypto casinos we come across. We test each site extensively, combing through the following points:
- Cloudbet Licenses, Safety and Fairness
With so many dodgy casinos out there, especially in the crypto space, establishing a site’s credentials is critical. - Bonuses, Welcome Offers and Recurring Promotions
Every casino claims to offer the best bonuses – but how good are they really? - How to Register a New Account
Signing up to a casino shouldn’t feel like pulling teeth, nor should it take hours. We’ll tell you what our experience was like. - Deposit Methods
If you’re going to call yourself a ‘crypto casino’ these days, you need to accept more than Bitcoin and Litecoin! We’ll let you know how ‘crypto’ the casino really is. - Game Selection and Providers
Let’s face it, not all casino games are created equal. Some providers are leagues ahead of others, and we want to see both quality and quantity. - Withdrawals
Most casinos make it easy to deposit, but withdrawing should be just as easy. After all, it’s your crypto! - Investigation of the customer support
Too many casinos don’t invest enough in player support, and we don’t like that. We want to see several contact methods, including live chat and email, and ideally a freephone number too. Are the staff professional and knowledgeable too? - Responsible gaming tools available to players
All good casinos take responsible gambling seriously. We want to see easy-to-use player management tools, clear advice, and links to additional help resources. - Awards won
Okay, so, we can’t expect all casinos (especially new ones) to have a cabinet full of trophies in their boardroom – but, it’s definitely a plus if they do! - Overall Conclusion
All things considered, how do we feel this casino stacks up against the competition?
Cloudbet’s Licences, Safety and Fairness
Cloudbet has the Following Licence
What Makes Cloudbet Safe?
Cloudbet is owned by Halcyon Super Holdings B.V. and is based in Curaçao, part of the Kingdom of the Netherlands. The site provided fully detailed privacy, data protection, and KYC policy details and plenty of customer reviews and media links. As with all good online casinos, the site employs SSL encryption to ensure the connection is secure.
However, there is no getting around the fact that a Curaçao gaming licence is not highly regarded. But, in reality we have to cut Cloudbet some slack, because it is virtually impossible for casinos licensed in other jurisdictions (e.g. the UK or Malta), to accept cryptocurrencies. Overall, the fact that Cloudbet has been in business since 2013 and has a good reputation among players, means we’re still able to recommend it.
Opinion: One of the First and Most Trusted Crypto Casinos At the end of the day, Cloudbet has been operating for almost a decade – which is a heck of a long time in the crypto space! That fact alone suggests they are doing something right. Of course, we’d love to see more respected jurisdictions licence crypto casinos, but for now, there’s not much we can do about that. |
Welcome Offers and Bonuses at Cloudbet Casino
Welcome Offer: Up to 100% Deposit Bonus in Crypto
Open a Cloudbet account and you can get up to a 100% bonus on your first crypto deposit. However, the offer is a little convoluted, so you need to read the terms carefully. Your bonus will be released as you collect Welcome Bonus Points by playing crypto casino games. A portion of the bonus will be released for every 150 points earned.
Welcome Bonus Points are worked out using the following formula = Converted Stake x 0.008 x (100-RTP). Slots will earn you the most points, while blackjack will earn the fewest. You can check on your progress in your player dashboard, and you can withdraw bonus funds at any time after they’ve been released to your main balance. Note you have 60 days to earn as many welcome points as possible with a view to reaching the maximum bonus.
Maximum bonus is 5 BTC / PAXG / DASH, 20 ETH / stETH, 50 LTC, 70 ZCASH, 75 BCH, 120 ETC, 125 BNB, 400 LINK, 500 SOL / stSOL / UNI, 650 AVAX, 1,000 LUNA, 2,500 DOT / FTM, 3,000 MATIC / stMATIC, 4,000 EOS, 5,000 ALGO / BUSD / UST, 10,000 USDP, 35,000 XLM, 40,000 DOGE, 50,000 ADA / DAI / EUR / USD / USDC / USDT, 70,000 CAD, 75,000 TRON / XRP, 6,000,000 JPY or 200,000,000 SHIB.
The minimum deposit required is 0.001 BTC, 0.01 ETH / PAXG / stETH, 0.03 BCH, 0.05 BNB, 0.1 DASH / LTC, 0.2 SOL / stSOL, 0.25 AVAX / ZCASH, 0.4 LUNA, 0.5 ETC, 1 DOT / LINK, 2 UNI, 10 FTM / MATIC / stMATIC, 15 EOS, 20 ADA / ALGO / BUSD / CAD / DAI / EUR / USD / USDP / USDC / USDT / UST / XRP, 100 DOGE / XLM, 250 TRON, 2,500 JPY or 1,000,000, SHIB.
Other Cloudbet Promotions and Tournaments
€500,000: Spinomenal Grand Holidays Tournament
from September 28, 00:00 UTC to February 28, 23:59 UTC, experience captivating gameplay across seven unforgettable rounds. Climb to the top of the leaderboard and claim your share of the grand €500,000 prize pool. Winnings are credited as bonus funds and are subject to a 40x wagering requirement
Cloudbet Free Spins Tuesday
From 00:00 to 23:59 (UTC) every Tuesday, you can land 20 Free Spins for a selected slot just by depositing 20 EUR (or equivalent in another currency) or more. Winnings are credited as bonus funds and are subject to a 40x wagering requirement
Cloudbet Loyalty Club and VIP program
As you play at Cloudbet casino, or bet on sports or esports, you’ll earn Lightning Points. The rate you earn them depends on your player tier and is detailed in the table below. Lightning Points can be redeemed in the Cloudbet Marketplace for free spins (with zero wagering requirements), bonuses, and other rewards. Higher-tier players also get access to additional perks.
Tier | Lightning Points Multiplier | Bespoke Bonuses | Priority Support | Account Manager |
Bronze | 1x | | | |
Silver | 1.2x | | | |
Gold | 1.4x | | | |
Emerald | 1.6x | ✓ | ✓ | |
Sapphire | 1.8x | ✓ | ✓ | |
Ruby | 2x | ✓ | ✓ | ✓ |
Opinion: Generous but Overly Complicated Offers Cloudbet has fallen into a common trap when it comes to online casinos, by making its offers, especially the welcome package, far too complicated. Although it is possible to get a lot of extra value from these promotions, most players don’t want to spend hours trying to wrap their heads around rules that would put the board game Risk to shame. |
How to Register a New Account with Cloudbet
The Cloudbet team has made opening an account a fun, onboarding experience. Nevertheless, it’s still very simple.
- Sign-up: Click on the blue ‘Join’ button and enter your email and a password – or sign in with Google, Facebook, or Github.
- Check your inbox and confirm your email.
- You are good to go.
We would also recommend you set up the optional two-factor authentication and connect Google Authenticator to your account for added security.
Opinion: Opening an Account with Cloudbet is Super Easy Setting up your Cloudbet account takes just seconds and you can deposit cryptocurrency without any verification procedures (although the casino does reserve the right to verify transactions). This means you can be playing, and hopefully winning, within minutes. Setting up an account with Cloudbet is exactly how it should be at a crypto casino – fast and simple. No messing, no frustrating KYC procedures, just choose a password, confirm your age, and deposit your crypto. Excellent. |
Cryptocurrencies Supported by Cloudbet
Cloudbet accepts an extensive range of cryptocurrencies, including all the most popular like Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, and Bitcoin Cash.
At the time of writing, the full list of supported cryptos was:
ADA, ALGO, AVAX, BCH, BNB, BTC, BUSD, DAI, DASH, DOGE, DOT, EOS, ETC, ETH, FTM, stETH, LINK, LTC, LUNC, MATIC, PAXG, SHIB, SOL, TRON, UNI, USDC, USDP, USDT, XLM, XRP, ZEC.
Payment Method | Min Deposit | Fee | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|---|
Bitcoin (BTC) | 0.0001 | Free / 5% | Instant | Instant |
Bitcoin Cash (BCH) | 0.0001 | Free / 5% | Instant | Instant |
Tether (USDT) | 1 | Free / 5% | Instant | Instant |
Ethereum (ETH) | 0.001 | Free / 5% | Instant | Instant |
Dogecoin (DOGE) | 0.001 | Free / 5% | Instant | Instant |
Dash (DASH) | 0.001 | Free / 5% | Instant | Instant |
Cardano (ADA) | 0.001 | Free / 5% | Instant | Instant |
Uniswap (UNI) | 0.001 | Free / 5% | Instant | Instant |
BNB (BNB) | 0.001 | Free / 5% | Instant | Instant |
Chainlink (LINK) | 0.001 | Free / 5% | Instant | Instant |
Polkadot (DOT) | 0.001 | Free / 5% | Instant | Instant |
DAI (DAI) | 0.001 | Free / 5% | Instant | Instant |
Shiba Inu (SHIB) | 0.001 | Free / 5% | Instant | Instant |
Fantom (FTM) | 0.001 | Free / 5% | Instant | Instant |
Avalanche (AVAX) | 0.001 | Free / 5% | Instant | Instant |
Luna | 0.001 | Free / 5% | Instant | Instant |
Polygon (MATIC) | 0.001 | Free / 5% | Instant | Instant |
How to Deposit at Cloudbet Casino
To deposit, simply click the blue ‘deposit’ button, select the cryptocurrency you would like to deposit, copy the deposit address provided (or scan the QR code). Go to your own crypto wallet, set up a transfer using the copied address. Confirm the transaction.
Opinion: Extensive Choice of Cryptos Cloudbet supports pretty much every crypto anyone would want to use at a casino, and depositing is extremely easy. The fact that it also supports privacy coins like Monero (XLM) and ZCash (ZEC) is a major plus for those concerned about anonymity. |
Games Available at Cloudbet
As you’d expect, Cloudbet offers a huge choice of slots, jackpots, table games, live casino, and game shows, but it also has several probably fair blockchain-based games too.
Branded Tables and Exclusive Games
At the time of reviewing, Cloudbet did not offer any of its own branded or exclusive games.
Slots at Cloudbet
As you’d expect from a well-established online crypto casino, there are thousands of slots to choose from at Cloudbet, from a host of providers. Whether you’re looking for jackpot slots with the potential to make you a millionaire, like the Mega Moolah series, the latest Megaways titles, or classics like Dead or Alive and Gonzo’s Quest, you’ll find what you’re looking for.
Extensive Live Dealer Casino
If you’re looking for a truly authentic real-world casino experience, Cloudbet offers an extensive choice of live dealer roulette, baccarat, blackjack, poker, and other table games. There are many versions of each game to try, like Live Golden Wealth Baccarat, Live Super Sic Bo, Live Lightning Roulette, and Live Dragon Tiger, with more added frequently.
More Game Shows than Daytime TV
If you fancy a change from the usual casino fare, Cloudbet offers a growing range of exciting game shows. Star in Live Monopoly Big Baller, Live Crazy Coin Flip, Live Crazy Time, Live Football Studio, Live Deal or No Deal, and more.
Game Providers
Cloudbet offers games from dozens of providers, ranging from well-known brands to exciting independent studios, so you’ll be spoilt for choice.
- VIVO Gaming
- Betsoft
- Play ‘n GO
- Microgaming
- Ezugi
- Red Tiger
- Evolution Gaming
- Bit Time Gaming
- Booming Games
- ELK
- Playson
- Spinomenal
- Hacksaw Gaming
- Green Jade Games
- Iron Dog Studio
- Play’N GO
- Red Rake
- Swintt
Opinion: Superb Choice of Games Here at CryptoSpinners, we know it’s not all about the number of games a casino offers – they have to be of a high standard too. Cloudbet has nailed both. Not only do they offer all the games you’d expect from the big providers like NetEnt and Microgaming, but also a great selection from up and coming studios like Swintt and Green Jade Games. |
Hit the Jackpot? It’s Easy to Withdraw from Cloudbet
Like most online casinos, before you can withdraw from Cloudbet, you’ll need to complete some identity verification steps. However, this is usually quick and hassle-free. Once you’ve done that, simply go to your wallet, select which crypto and how much you want to withdraw, paste your destination wallet address, and confirm.
Step by Step Guide to Withdrawing from Cloudbet
- Go to your wallet
- Select the crypto and how much you want to withdraw
- Enter your destination wallet address
- Confirm the transaction
Important Information About Withdrawing
- Always use copy and paste, and double-check crypto wallet addresses.
- Remember that some crypto transactions can suffer significant delays due to network congestion (for example, Ether (ETH) and Ethereum-based tokens).
Cloudbet Mobile App
Cloudbet does not appear to offer a mobile app at this time.
Cloudbet Player Support
Cloudbet Casino offers a live chat option that is available 24 hours a day, seven days a week, and an email address for players to use. It also includes answers to some common questions.
Method | Details | Average Answer Time |
[email protected] | 24-48h | |
Live Chat | Headphone symbol | 10-15 mins |
@Cloudbet | Up to 24 hours | |
Bitcointalk | @Cloudbet | Up to 24 hours |
Discord | @Cloudbet | Up to 24 hours |
Cloudbet’s customer service is available on a variety of platforms. The customer service representatives are friendly and well-versed, and they always have helpful information to share with customers. It has a 24/7 live chat feature on its website, so customers can ask questions and get immediate answers.
A comprehensive FAQ section is available on the website, which addresses the most common questions. However, the website does not provide phone support.
Languages:
The Cloudbet site is available in English, Spanish, German, Italian, French, Swedish, Dutch, Greek, Hungarian, Turkish, Indonesian, Polish, Portuguese, Russian, and Simplified Chinese.
Help and Additional Resources
You can keep up-to-the-minute with Cloudbet news by following them on Twitter or Bitcointalk, or joining their Discord server.
Responsible Gambling at Cloudbet
Unfortunately, Cloudbet does let itself down when it comes to responsible gaming. Although there is a link to the charity BeGambleAware, which provides plenty of great advice to avoid or deal with problem gambling, they don’t provide any self-service tools. If you want to self-exclude, you need to get in touch via email or live chat.
Opinion: Could Do Much Better Here at CryptoSpinners, we love casinos, but we know it’s important to provide people with easy-to-use tools to help them avoid issues. Many casinos now offer these, but Cloudbet doesn’t seem to have got the memo. |
Awards and Recognitions
At the time of writing, Cloudbet Casino did not display any awards or recognitions.
Overall Experience and Feelings of Cloudbet
Cloudbet scores extremely high when it comes to ease of use, cryptocurrencies supported, and games. It’s hard to imagine any player will be disappointed by the choice of either. And, there’s the added advantage of being able to bet on a huge range of sports and esports at the same site.
But, it’s not all great. We can’t help but feel that the welcome package is overly complicated, the lack of any live chat or phone support was frustrating, and most concerningly, there were no readily available self-service responsible gambling tools.
So, all things considered, Cloudbet is definitely one of the best crypto casinos and sportsbooks out there, and if it tried a little bit harder on some points, it could be near perfect.